99bee's commitment to responsible gaming
Our goal is to make sure entertainment never becomes a burden. 99bee believes that awareness and the right tools are the greatest assets for a healthy and enjoyable gaming experience.
Why is responsible gaming important?
99bee is known as a trusted and safe gaming platform for players in Bangladesh. We always want our users to see gaming purely as entertainment — never as a source of stress or frustration. Responsible gaming means having a mindset where you know your limits, keep your time and spending in check, and do not hesitate to seek help when needed.
Our platform ensures SSL encryption and fair play. But alongside technical security, mental wellbeing is equally important. On this page we discuss how you can use 99bee's various protective tools to build a healthy gaming routine.
Tools for your control
99bee gives every player the ability to manage their gaming experience on their own terms.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be lowered — it can only be increased, and even then only after a set waiting period. This tool protects you from overspending.
Time-Out Break
If you feel you need a short break, use the time-out feature. Temporarily close your account for anywhere from 24 hours up to 90 days. During this time you will not be able to log in or place bets.
Self-Exclusion
If you need a longer break, choose self-exclusion. Once this step is taken, your account will remain permanently closed for the selected period. Any attempt to open a new account during the exclusion will be cancelled.
Gaming History Review
Log in to your account at any time to view your betting history, win/loss record, and deposit and withdrawal details. Regularly reviewing your own gaming patterns is the first step in responsible gaming.
Reality Check
If you have been playing continuously for a set period of time, 99bee will remind you how long you have been playing. These reminders help you stay aware of the time and take a break when needed.
Direct Support
For any questions or concerns, contact us via our 24/7 live chat or email support. Help is available in both Bengali and English. Email: [email protected]
Signs of problematic gaming
If any of the situations below apply to you or someone close to you, help should be sought immediately.
- Repeatedly returning to play in order to recover lost money
- Spending beyond your means and borrowing money to bet
- Trying to stop gaming but being unable to
- Being unable to give attention to family, friends, or work because of gaming
- Lying or hiding things related to gaming
- Playing games to escape stress, loneliness, or depression
- Feeling restless, irritable, or anxious when not playing
Build a balanced gaming routine
Set a budget
Set aside a fixed amount each month for gaming that, if lost, will have no impact on your daily life. Never spend beyond that amount.
Stick to time limits
Before you start playing, decide how long you will play. You can use an alarm or timer to help you stop at the set time.
Let go of the expectation to win
See gaming as entertainment, not investment. There is no guarantee of winning on any bet — keep that in mind when you play.
Take regular breaks
Do not play for long stretches at a time. Take at least a 15-minute break every hour, drink some water, and walk around a bit.
Keep up other hobbies
Gaming should not be your only leisure activity. Spending time with family, reading, or playing sports all help maintain mental balance.
21+ — Protection of minors
99bee is open only to people aged 21 and above. Keeping minors away from online gaming is part of our social responsibility. We verify age at registration and may request account verification in any situation where there is doubt.
If you have children or teenagers in your home, please use parental control software on your device and keep your 99bee account login details secure. Always log out after using a computer or mobile device.
Keep your password secure
Never share your login details with anyone.
Parental Controls
Manage age-based access controls on your device.
Log out after each session
Sign out of your account after every gaming session.
How to get help if you have a problem
A gaming problem is not something to hide — it is a health issue that can be resolved. 99bee is always here for you.
Contact via live chat
Talk to our support team at any time through 24/7 live chat. Support is available in Bengali. Your concerns will be handled with complete confidentiality.
Support via email
Send any responsible gaming requests or questions to: [email protected] — our team will respond promptly.
Core principles of responsible gaming
Money Management
The minimum deposit on 99bee is ৳300, so players can start at an affordable level. But starting with the minimum amount does not in itself mean responsible gaming — decide for yourself what percentage of your monthly income you should spend on entertainment and stay within that limit.
Remember, never bet money that, if lost, would affect your family's needs or your own essential expenses. Strictly avoid taking money from loans or emergency funds for gaming.
Emotional Control
Never play when you are angry, depressed, or under the influence of alcohol. In these states your ability to make decisions is reduced and the risk of losing a lot of money is high. Sitting down to play immediately after a loss in order to "win it back" is the start of a dangerous cycle — if you notice this tendency, end your session immediately.
The Role of Family and Loved Ones
If you feel someone close to you is struggling with a gaming problem, speak openly with them rather than criticising. Encourage them to seek professional help, and if needed, contact 99bee support directly on their behalf. The support of family is the greatest strength in overcoming this problem.
Professional Help
Gaming addiction is a recognised mental health issue. Various mental health service centres and counselling services are available in Bangladesh. Seek professional help without any shame — it is a sign of courage, not weakness.
Questions and answers about responsible gaming
Enjoy the entertainment,
within your limits
99bee is always here with you for a safe and enjoyable gaming experience.