99bee Privacy Policy
This document provides a complete and transparent description of how your personal information is collected, stored, and used, and how we keep it secure.
Introduction & Purpose
99bee ("we", "our", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. We place the highest importance on your personal privacy and are committed to protecting your information.
This Privacy Policy ("Policy") describes what information 99bee collects, why it is collected, how it is stored and processed, and under what circumstances it may be shared with third parties. This Policy applies to the website https://99bee.lat and all associated services.
By using our services, you are considered to have accepted the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
We collect various types of information during registration and use of 99bee. The information collected falls into two main categories:
2.1 Information You Provide
Information you provide directly includes:
- Full name and date of birth — for age verification (for individuals aged 21 or older only)
- Email address and mobile number — for account communication
- Bank account or mobile banking details (bKash, Nagad, Rocket) — for processing financial transactions
- A copy of your national ID or passport — for identity verification when required
- Residential address — for account verification
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identification information
- Browser type, version, and operating system
- Website visit time and page browsing patterns
- Information collected from cookies and similar tracking technologies
- Gaming history, win/loss records, and account activity
How Information Is Used
99bee uses collected information only for the following legitimate purposes:
Account Management
Information is used to create, verify, and manage your account. This includes login security, age verification, and ensuring responsible gaming.
Processing Financial Transactions
Your financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. This information is not shared with any unauthorized party.
Security & Fraud Prevention
Information is analyzed to ensure account security, identify fraudulent activity, and prevent money laundering.
Customer Support
Your account and transaction information is used to provide effective assistance via 24/7 live chat and email.
Service Improvement
Anonymous statistical data is used to further improve the user experience and analyze platform performance.
Cookies & Similar Technologies
The 99bee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the website remember your preferences and session information.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. The service cannot function properly without these.
- Functional Cookies: Used to remember your language preferences, game settings, and interface preferences.
- Analytical Cookies: Used to analyze platform usage patterns and improve the service. This data is anonymous.
You can disable cookies in your browser settings, though this may limit the functionality of some services.
Who Information Is Shared With
99bee does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
5.1 Service Provider Partners
Only the minimum information necessary to deliver services is shared with technology providers, payment processors, and game developers who assist in operating our platform. These partners operate under strict confidentiality agreements.
5.2 Legal Obligations
Information may be provided in response to valid legal demands from competent authorities under the laws of Bangladesh. In such cases, we disclose only the specific information required by the legal process.
5.3 Fraud & Crime Prevention
Relevant information may be provided to the appropriate authorities in compliance with anti-money laundering (AML) regulations and other regulatory requirements.
5.4 With Your Consent
For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.
Data Protection Measures
99bee has implemented various technical and organizational measures in line with industry standards to keep your personal information secure:
- SSL Encryption: All communication between the platform and your browser is secured with SSL/TLS encryption.
- Data Encryption: Sensitive data such as passwords and financial information is stored using strong encryption algorithms.
- Access Controls: Only authorized personnel can access your information, and they are required to follow strict confidentiality policies.
- Regular Security Reviews: The security of our systems is regularly reviewed and tested.
- Fair Play Verification: Verifiable methods are used to confirm the integrity of game outcomes.
- Two-Factor Authentication: An additional layer of security is available to protect your account.
However, transmitting information over the internet is not completely secure and we cannot guarantee absolute security. We take every precaution, but you also have a responsibility to keep your account password confidential and to protect against unauthorized access.
How Long Information Is Stored
99bee retains your information only for as long as necessary. The retention criteria are as follows:
7.1 Active Accounts
All information necessary for service delivery and security is retained while your account remains active.
7.2 After Account Closure
Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and investigate fraud.
7.3 Transaction Records
Financial transaction records are retained for a defined period in compliance with relevant financial laws in Bangladesh.
Once the defined retention period has ended, information is securely deleted or anonymized so that you can no longer be identified in any way.
Your Rights
Every user registered with 99bee has the following rights regarding their personal information:
Right to Know
If you want to know what information we hold about you, please contact us.
Right to Rectification
You have the full right to request correction of any inaccurate information in your records.
Right to Erasure
In certain circumstances, you may request that your information be deleted, provided there are no legal obligations requiring its retention.
Right to Withdraw Consent
For information processed on the basis of consent, you may withdraw that consent at any time.
To exercise any of the rights listed above or to make any request regarding your information, please contact our support team directly.
Protection of Minors
99bee provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.
We follow an age verification process at the time of registration. If a person creates an account using false information and is subsequently found to be below the required age, the account will be immediately closed and the collected information will be deleted.
If a parent or guardian believes their child is using our platform inappropriately, please notify our support team immediately.
Policy Changes & Updates
99bee reserves the right to change or update this Privacy Policy at any time. If there are any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- You will be clearly informed of the changes when you log in to the website.
- The effective date of the new policy will be updated at the top of this page.
If you continue to use our services after the changes, you will be considered to have accepted the updated policy.
Game Providers & Third Parties
Our platform uses software from game developers including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, Microgaming, NetEnt, and Ezugi. These providers operate under their own privacy policies.
Only the minimum information necessary to manage game sessions is shared with these providers. We are not responsible for the privacy practices of these third parties and recommend that you review their respective policies.
International Transfer of Information
Due to technical requirements, your information may be stored or processed outside Bangladesh. In such cases, we ensure that:
- Adequate data protection measures are in place in the recipient country.
- Third-party service providers are contractually bound to comply with our privacy standards.
- Appropriate safeguards are in place at the time of data transfer.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights relating to your information, please contact our support team:
To verify your information-related requests, we may need to confirm your identity. We will try to respond to your request as quickly as possible.
You can also visit our Terms & Conditions and Responsible Gaming pages to learn more.